Salesforce Billing Specialist

In Houston

Full time

StormGeo is a global provider of weather intelligence and decision support services, with leading solutions for shipping, oil and gas, renewable energies, utilities, other onshore industries and aviation. Our products and services help clients manage risk, optimize performance, reduce costs and increase revenues, deploying the latest technologies. StormGeo has more than 500 employees in 24 offices across 18 countries. As a participant in the UN Global Compact for Sustainable Ocean Business, StormGeo’s passion for weather and the protection of natural resources motivates us to support our clients in making informed, environmentally responsible business decisions. Since June, 2021, StormGeo has been part of the Alfa Laval Group.

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

Job description 

We are looking for a BILLING SPECIALIST responsible to ensure that client contracts are arranged for billing within Salesforce, and that client invoices are sent out promptly and in accordance with contract terms. The Billing Specialist will maintain close contact with our clients, in addition to our sales, client support, and finance teams, to ensure issuance of timely and accurate invoicing.

What you will do: 

  • Ensure existing contract information remains accurate and up-to-date for billing over the contract duration – including initiating change orders, and renewing or canceling existing contracts in the system when requested by the Sales Team for the client and in accordance with the client contract terms
  • Maintain correspondence with and good flow of information between relevant members of the sales team, the client support team, the finance team, and clients regarding billing and contract changes
  • Complete Vendor Information forms as required by client
  • Provide documentation such as Certificates of Insurance at client request
  • Make various and consistent updates to client accounts in SalesForce
  • Consistently update client conference calls for billing purposes
  • Prepare monthly SalesForce reports for accounting, various ad-hoc charges to client and fees payable to vendors

What you will need: 

  • Highly proficient with using different billing systems (basic knowledge within SalesForce), CRM and ERP systems, MS Word, MS Excel, PowerPoint, Adobe PDF software, Outlook and Teams.
  • Must have some experience in customer service, communication within a team environment.
  • Must have self-discipline, the ability to work on your own and operate in a fast-paced environment.
  • Ability to prioritize the workload in an agile manner.
  • Capable of communicating in a highly professional manner in both written and verbal formats with clients and all StormGeo teams.
  • Basic understanding of service contract terms and conditions would be a plus.
  • Must be positive, professional and an ambassador for StormGeo.

What we can offer: 

  • Interesting and challenging work
  • A good working environment with a fantastic team spirit. 
  • Market level comp & ben package

 How to apply: 
If you find this position motivating and challenging, please upload your application and resume as soon as possible.